2-way texting with customers -that doesn’t use personal cell phone numbers.
Automatic Opt-in and unsubscribe management
Business handles more communications – faster – compared to phone only conversations. Accessible via PC, Tablet, Smartphone, Laptop.
Text management can be assigned to specific departments and users.
“Text Us”, Chat, and appointment schedule buttons on the website.
Create and send promotional targeted promotional messages
VIP club option.
Text and email Autoresponders for answering marketing, common questions, or information request sequences.
Can send links, videos, images, files to the user when needed.
Tag and segment users by interests and product needs – archives all customer data.
With easy-to-use Text Engine technology, a business puts the human touch back into customer service, yet streamlines communications with, and marketing to customers, employees, clients, and patients. Text Engine makes it easy for employees to manage customer service, sales, and other operations while customers love the convenience of short text communications.
Here are just a few of the features that will help any business engage with customers in a way that is effective, engaging, and more convenient for the customer, client, or patient.
The short answer is…just about any business or institution: restaurants, churches, beauty salons, real estate, government offices, doctors, nursing homes, dentists, construction, legal offices, home services – and the list goes on. The video below gives just one example of property management. See how business text chat can be used there, and imagine it being used in your business to improve customer service and communications.
“Text Engine is a game changer for the way we communicate and engage with our customers. It’s fast, reliable, convenient, and affordable. It takes the worry out of texting and managing customer interactions”
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